PUBG Mobile Server Authentication Error Explained

PUBG Mobile Server Authentication Error Explained

Encountering errors while playing a game can really bother players, so it is important to know the reason for the error in order to fix it. PUBG Mobile players sometimes face the error "Server Authentication Error, Connection Failed" while logging into the game. It means that the device cannot connect to the servers and this error may arise for several reasons. We have put together a list of reasons that could cause this error and how to fix it.



Server issues

Sometimes the game servers go down or there is a problem in the backend which can prevent you from entering the game. In this case, you will have to wait for the developers to fix the problem. Recently, PUBG Mobile players are unable to login through Facebook and the officials are trying to fix the issue as soon as possible.

Dear players, we are aware of the current problem faced by players trying to log in via Facebook. We are actively working with the related platform and supporting to solve the problem. Please stay tuned for updates and thank you for your understanding and patience!

— PUBG MOBILE (@PUBGMOBILE) October 1, 2020

Bad internet connection

Since PUBG Mobile is an online game, having a stable internet connection is a must to play the game without any interruptions. So make sure the internet is working properly and stable to avoid server authentication error.


Incorrect date and time

Your device's time and date must be synchronized with the game servers, so go to your device's settings to set the correct date and time according to the time zone and region you are playing in.


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